Return and Refund Policy

🔄 Return & Refund Policy – PS China by Jeeha

At PS China by Jeeha, we value our customers and aim to provide a hassle-free shopping experience. If you are not completely satisfied with your purchase, we have a clear return and refund process.

1. Eligibility for Returns

• Most items can be returned within 30 days of delivery.
• Items must be unused and in original condition with packaging and accessories.
• Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

• Gift cards or vouchers
• Downloadable or digital products
• Perishable goods or custom-made items

3. Refunds

Once we receive and inspect your returned item, we will notify you of approval or rejection. Approved refunds will be processed using the original payment method, usually within 7 business days.

4. Exchanges

If you want to exchange an item for a different size, color, or style, please contact us at admin@pschinabyjeeha.com for instructions.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We will arrange a replacement or full refund as quickly as possible.

6. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error. We recommend using a trackable shipping method.

Contact Us

For any questions about returns or refunds, contact us at admin@pschinabyjeeha.com.